FAQs

Life threw us a curveball when our main income dropped by 70%. Instead of letting it get us down, we embraced the opportunity to create a sustainable online business. Now, we work remotely, raise our six kids, and explore the stunning landscapes of New Zealand. 🌄❤️

We'd love to have you join our journey! Subscribe to our newsletter for free resources, special offers, and a peek into our family's adventures. Together, let's celebrate motherhood, tiny living, and a life filled with faith, purpose, and adventure. 🌟💌

We love connecting with like-minded individuals and families! If you're interested in collaborating or supporting our journey, please reach out to us via email at hello@radiantmama.org. We'd be thrilled to hear from you!

We offer a variety of shipping methods to fit your needs:

- Standard Shipping: 5-10 business days within the United States.

- Expedited Shipping: 3-5 business days for quicker delivery.

- International Shipping: Available to select countries (times vary).

Once your order is placed, we'll process it within 1-2 business days and send you a tracking number so you can follow its journey. 📦✈️

Shipping costs are based on the weight and dimensions of your order, as well as the shipping method you choose. You'll see the exact cost during checkout before you finalize your purchase. 💸

Oh no! 😱 If your shipment is lost or significantly delayed, please contact us at hello@radiantmama.org. We'll investigate the issue and work towards a resolution to ensure you're happy with your experience. 💌✨

We have a 7-day return policy. If you need to return something, make sure it's in the same condition you received it, unworn or unused, with tags and original packaging. Contact us at hello@radiantmama.org to start the return process. 📧

Certain items, like perishable goods, custom products, and personal care items, can't be returned. Sale items and gift cards are also non-returnable. If you have questions about a specific item, just reach out! 🚫🎁

The quickest way to exchange an item is to return the one you have and make a separate purchase for the new item. This way, you'll get exactly what you want without any delays! Certain custom products can’t be returned, if you have questions about a specific item, just reach out! 🔄👗

Yes, we do! 🌍 Please note that international shipping times vary depending on the destination. If we can't ship to your specific location, we'll notify you promptly and provide any available alternatives. 📦✈️

We're always here to help! If you have any questions or concerns, please email us at hello@radiantmama.org. We're committed to providing exceptional service and ensuring your radiant mama collective experience is top-notch! 💌🙌

Please inspect your order upon arrival and contact us immediately if you receive a damaged or incorrect item. Please take photos that you can email us (a picture says a thousand words) We'll evaluate the issue and make it right as soon as possible. 🛠️🔍

If you need to cancel or modify your order, please contact us at hello@radiantmama.org as soon as possible. We'll do our best to accommodate your request before the order is processed and shipped. 📧💨

Thank you for choosing Radiant Mama Collective! We're excited to share our journey with you and help you embrace the beauty of motherhood, tiny living, and living a life filled with faith, purpose, and adventure. 🌟✨❤️